Intel user ‘tricks’ RMA process and receives full refund on unaffected 13900K CPU
Intel users get more than they bargained for
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An Intel users has tricked the brand’s RMA process and has received a full refund for a two-year old unaffected Core i9-13900K CPU.
Intel has not had the best year in 2024, with two entire generations of CPUs hit with massive instability issues, followed by a huge influx of RMA requests from unhappy consumers. Since then, the brand has tried its best in righting some wrongs, offering its users a number of patches (which were met with backlash) and even replacement units for degrading 13th & 14th Gen chips.
The latest updates from fans of the brand has showcased Intel going above and beyond this week, with some users now receiving much more than they bargained for.
One X user in particular (Pk_419) says that they managed to “trick” Intel into giving them a full refund on an unaffected 13900K CPU, receiving a cheque for $599 almost two years after its initial purchase.
User receives full $599 refund for unaffected Intel 13900K CPU
In the user’s X post, they go on to say the following:
Well, it’s 100% official. I received a check for $599 from Intel today for my fully functional, never gave me an issue, almost 2yrs old 13900k. They required zero proof of instability and even paid for the shipping. I wish this happened every generation!!! Lol.
X User: Pk_319
While some people may get a little hot under the collar when thinking about an individual “tricking” one of the industry’s biggest hardware manufacturers, it’s worth remembering that the same brand is at the heart of one of the biggest instability problems in recent history.
That said, it also highlights Intel’s desire to right a few wrongs here, going above and beyond for its users who, over the last decade, have received excellent service across the board.
Over on Reddit, more claims of Intel’s good deeds are being shared, with one user claiming they sent a seriously affected Core i9-13900K through the RMA process and received a new Core i9-14900K in return. The post goes on to say “It took just 3 days from the day I submitted my old processor for the whole RMA to complete” showcasing a pretty impressive turn around for what is essentially a very generous upgrade.
Overall, Intel is in choppy waters right now, and if giving out full refunds or free upgrades for affected users is a way of stabilizing some of the bad press they’re receiving, then its probably worth while in the long run.
